Gleneagles Hospital Penang

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With over 40 years of experience in professional healthcare, Gleneagles Hospital Penang provides all patients with the highest quality medical services, patient care and support. Experience the best-in-class healthcare with over 70 doctors specialising in a wide variety of medical specialties.

In 2016, Gleneagles Hospital Penang was accredited by the Joint Commission International (JCI) with a Gold Seal of Approval for international quality standards for patient care and organisation management; a testament to Gleneagles Hospital Penang's achievement in attaining the highest international healthcare quality standards.

With a multidisciplinary team of specialists, facilities designed for comfort and state-of-the-art technology, Gleneagles Hospital Penang is one of the leading hospitals in Malaysia in providing comprehensive one-stop tertiary care for local patients as well as those of neighbouring countries.

While Gleneagles Hospital Penang continues to grow from strength to strength, one thing has remained constant – our commitment to taking good care of our patients and their loved ones.

At Gleneagles Hospital Penang, clinical outcome, safety and comfort of our patients are top priority.

Message from CEO

Ivan Loh

Chief Executive Officer

Warm greetings from Gleneagles Hospital Penang!

It gives me great pleasure to welcome you to Gleneagles Hospital Penang, a hospital built with the vision of providing the highest quality of healthcare services.

At Gleneagles Hospital Penang, the clinical outcome and comfort of our patients is always our top priority!

In line with our aspiration to provide high quality healthcare, we are always undergoing continuous improvement to ensure that we meet the needs of our patients and changing times. For one, Gleneagles Hospital Penang’s brand new; state-of-the-art 19-storey adjourning building has marked another milestone, bringing the premier hospital to new heights.

While we continue to grow from strength to strength and invest in state-of-the-art medical equipment, one thing has remained constant – our commitment to taking good care of you and your loved ones.

With us, it is not just about offering excellent patient care but making a difference in your life.

We are here to serve you and are proud to be your “Hospital of Choice”.

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Specialty

Gleneagles Hospital Penang strives to bring you the best in medical care, covering a wide and diverse range of specialised areas.

Have a look at the specialist services we have available.

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JOINT COMMISSION INTERNATIONAL ACCREDITATION

3 YEARS FULL ACCREDITATION STATUS

Gleneagles Hospital Penang was accredited by Joint Commission International (JCI) in November 2016. JCI accreditation is considered the gold standard in global healthcare. JCI recognises Gleneagles Hospital Penang with the Gold Seal of Approval for its international quality standards in patient care and organisation management. Today, we are in the second cycle of accreditation and have been granted three years of full accreditation status by JCI for 2019 – 2022.

Established in 1998, JCI is an affiliate of the world’s most trusted name in accreditation, The Joint Commission. Their standards represent a worldwide consensus on quality patient care that reflects advanced healthcare practices and healthcare delivery trends that help organisations strive to attain the highest performance possible, improving patient outcomes and creating an environment for continuous improvement.

For more information, visit: https://www.jointcommissioninternational.org/

THE MALAYSIAN SOCIETY FOR QUALITY IN HEALTH ACCREDITATION

4 YEARS FULL ACCREDITATION STATUS

Gleneagles Hospital Penang is the first private hospital in Penang and in the Northern Region to be accorded with 3 Years Full Accreditation by The Malaysian Society for Quality in Health (MSQH) for 2002 – 2005.

Established in 1997, MSQH is recognised nationally and internationally as the leading Malaysian organisation that promotes and improves safety and quality in the provision of healthcare services in Malaysia. Today, we are in the sixth cycle of accreditation and have been granted four years of full accreditation status by MSQH for 2019 – 2023.

For more information, visit: http://www.msqh.com.my/home/

VALUE-BASED HOSPITAL OF THE YEAR IN ASIA-PACIFIC

ONCOLOGY SERVICE PROVIDER OF THE YEAR IN ASIA-PACIFIC

PAEDIATRIC SERVICE PROVIDER OF THE YEAR IN ASIA-PACIFIC

Awarded by Global Health and Travel

On the 26^th of April 2019, Gleneagles Hospital Penang won three awards at the Global Health and Travel Awards 2019, cementing Gleneagles Penang as one of the top healthcare providers in Malaysia and in the Asia-Pacific region.

The three awards are:

Value Based Hospital of the Year in Asia-Pacific
Oncology Service Provider of the Year in Asia Pacific
Paediatric Service Provider of the Year in Asia Pacific (General Paediatric, Paediatric Surgery, Paediatric Urology and Paediatric Cardiac Surgery)

Inaugurated in 2016, the GHT awards aims to recognise healthcare providers in a variety of regional and global markets that have maintained consistently high standards in delivering quality care and pushed the boundaries of delighting their patients at every stage and in every interaction.

For more information, visit: http://awards.globalhealthandtravel.com/

DR. SUN YAT-SEN SPIRIT AWARD

Awarded by Kwong Wah Yit Poh

Gleneagles Hospital Penang was awarded Gold Prize at the Kwong Wah Yit Poh Dr. Sun Yat-Sen Spirit Award 2018. This award symbolises the stellar achievement of Gleneagles Penang as one of the key healthcare providers in Malaysia. It is also a testament to the commitment of our doctors and staff to provide the best quality clinical care to our patients.

The Dr. Sun Yat-Sen Spirit Award was first launched in year 2010, in conjunction with the 100th anniversary of Kwong Wah Yit Poh, to recognise the outstanding achievements of organisations and individuals in various industries.

PINNACLE INTERNATION EXCELLENCE (PIE) AWARD

Awarded by CHTNetwork

Gleneagles Hospital Penang was awarded the National Order Award at the inaugural CHTNetwork Pinnacle International Excellence (PIE) Awards 2014. Previously called the ‘In Penang Award’, the PIE Awards was established in 2005 to acknowledge emerging and established organisations and brands for the excellence in their respective fields and their significant contributions to society.

IN PENANG AWARD

Awarded by CHTNetwork

Gleneagles Hospital Penang was awarded the Top Hospitals Award at the CHTNetwork In Penang Awards 2012. The award was presented to Gleneagles Hospital Penang in recognition of its contribution to the medical tourism industry in Penang.

Gallery

Emergency Department

Two-bedded Room

International Patients' Centre

Single Room

Health Screening Centre

Admission

Paediatric Ward Playroom

Paediatric Single Room

Radiotherapy Centre

Registration Counter

International Patients' Centre

Outpatient Pharmacy

Visiting Hours

Ward

Monday – Sunday:

1.00PM – 2.00PM
6.00PM – 8.00PM

Visitors’ Guidelines

In the interest of patient’s health children below 12 years of age are not allowed into the ICU for visiting. Preventing infections is also one of our most important goals at Gleneagles Hospital Penang. While not all infections are preventable, many can be prevented if we observe the following:

- Practise hand hygiene. Washing your hands with soap and water or with an alcohol-based hand sanitiser is one of the easiest way to perform hand hygiene. Our hospital is equipped with hand sanitiser dispensers in the hallways and outside patients’ rooms.

- Prevent the spread of infection. If you, your family or friends have infections such as cough, cold, fever or rash, please ask them not to visit.

- Do not sent flowers to patients in ICU. Flowers are not allowed as the ICU is a sterile place and should be kept free from possible contaminants.

Location

Gleneagles Hospital Penang is centrally located right in the heart of Penang island for your convenience.

The hospital is easily accessible from the mainland via the Penang Bridge and Sultan Abdul Halim Muadzam Shah Bridge. Connect to the Lebuhraya Lim Chong Eu highway via car, taxi or bus and Gleneagles Hospital Penang is a mere 12km journey.

Gleneagles Hospital Penang

1, Jalan Pangkor, Pulau Tikus, 10050 George Town,
Pulau Pinang, Malaysia