Gleneagles Hospital Kuala Lumpur

Gleneagles Hospital Kuala Lumpur is currently the leading private hospital in Malaysia's metropolitan capital. One of the first private hospitals in Malaysia to receive a Joint Commission International (JCI) accreditation, Gleneagles Hospital Kuala Lumpur also received the 'International Hospital of the Year' award as well as a 'Highly Commended for Excellence in Customer Service' award from the prestigious International Medical Travel Journal in 2018, best Urology Service Provider and Health Screening Provider in Asia Pacific by the Global Health and Travel Awards 2019.

Gleneagles Hospital Kuala Lumpur is home to some of the most advanced medical technologies and procedures available such as:

Gamma Knife - an advanced medical procedure that boasts faster set-up and treatment delivery to multiple tumors in a single session with potential to treat lesions in hard to reach areas such as the sinuses, orbits and upper cervical spine.

Da Vinci - a surgical system powered by robotics to perform intricate types of surgeries with utmost meticulous precision catered to patient procedures such as obstetrics, gynaecology, urology, colorectal as well as head and neck.

Message from CEO

Hoo Ling Lee

Chief Executive Officer

Warm greetings from Gleneagles Hospital Kuala Lumpur!

Welcome to Gleneagles Hospital Kuala Lumpur. Thank you for choosing us as your healthcare companion. We take our mission seriously - "To make a difference in people’s lives through excellent patient care." We will continue to make a difference to the lives of those in our community and strive to ensure the wellbeing of every patient who walks through our doors is taken care of, from initial inquiry to your recovery.

Gleneagles Hospital Kuala Lumpur is one of the flagship hospitals in Kuala Lumpur. We are a fully accredited private hospital, licensed to operate 372 beds, to cater for all your medical needs, from outpatient clinic services and elective day-care procedures to 24/7 emergency services. Our Accident & Emergency Department is fully equipped to deal with all emergencies and also have their own ambulance service.

From having highly experienced specialists to the latest medical technologies, we understand the complexity involved in providing consistent high quality health care. We meet those standards by constantly upgrading our hospital facilities, often investing on cutting-edge technology guided by population needs and evidence based development in medicine.

It is not only our desire, but also our responsibility to provide the best healthcare service to our patients and the wider community. We aim to spread healthcare awareness to the community through our many social and educational activities. This site will introduce health information and patient education resources for you and your family.

Be rest assured, our team of healthcare professionals is here to help you should the need arise and to ensure a safe and comfortable stay during your treatment and recovery period. We hope to offer a home-away-from-home experience, be it to our fellow Malaysians, or visitors seeking treatment from around the globe. Please contact us if we can help you in any way.

Be In The Arms of One Who Cares.

Sincerely,

HOO LING LEE

CEO, GLENEAGLES HOSPITAL KUALA LUMPUR

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Specialty

Gleneagles strives to bring you the best in medical care, covering a wide and diverse range of specialised areas.

Have a look at the specialist services we have available.

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Room Facilities

At Gleneagles Hospital Kuala Lumpur, medical care is top-notch, hotel-grade rooms are cheery and food tasty, healthy and Halal. Your stay here will almost be a home away from home but equipped with medical expertise, attention and facilities. With over 370 rooms, choose from a Presidential suite to a variety of suites, single, double and quad-sharing rooms. Whatever you choose, receive six complimentary meals (3 main and 3 snacks) readily included in your rates. All food served is prepared Halal.

Type of Rooms

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HOSPITAL ACCREDITATION, AWARDS & RECOGNITION

Accreditation

2016 Joint Commission International (JCI)

2013 Joint Commission International (JCI)

2010 : Joint Commission International (JCI) accreditation

2009 : Organizational member of International Standard on Quality (ISQua)

2003 : Malaysian Society for Quality in Health (MSQH) accreditation

2001 : International Organisation for Standardisation (ISO) 9001:2000 certification

Awards

2019: Global Health & Travel Awards (Urology Service Provider of the Year in Asia Pacific & Health Screening Provider of the Year in Asia Pacific)

2018: IMTJ Medical Travel Awards for International Hospital of The Year – Winner

2018: IMTJ Medical Travel Awards for Excellence in Customer Service – Highly Commended

2018: IMTJ Medical Travel Awards for Best Marketing Initiative – Winner

2016: IMTJ Medical Travel Awards for Best Marketing Initiative – Winner

2016: IMTJ Medical Travel Awards for International Hospital of The Year – Highly Commended

2016: Global Brands Magazine Awards 2016- Most Innovative Health Care Brand 2016, Malaysia

2016: Elite Member of Malaysia Healthcare Tourism Council

2016: CHT Pursuit of Excellence Award 2016 – Medical

2015 : HR Vendors of The Years 2015 – Silver Award for Best Corporate Healthcare Provider

2015 : Brand Excellence in Healthcare – Hospital

2015 : The Brandlaureate Special Edition World Awards – Brand Excellence in Healthcare – Hospital

2015 : IMTJ Medical Travel Award : Excellence in Customer Service

2014 : IMTJ Medical Travel Award

2012 : The Best of Malaysia Service to Care Champion 2012

2011 : The Most Trusted Brand Award by Reader’s Digest

2011 : Malaysian Service to Care Champion 2011

2010 : Member of International Wellness & Healthcare Travel Association (IWHTA)

2009 : Malaysian Branded Service Champion, Hospital Category

2007 : Health Industry Recognition Award, by the Ministry of Health, Malaysia

2007 : Asian Hospital Management Award (marketing, public relations, or promotional project category)

2007 : Reader’s Digest as the Most Trusted Brand Award (hospital category)

2006 : Asia Spa Wellness Awards for Technology Business Review (holistic patient care category) and Best Hospital

We are International Hospital of The Year, and we couldn’t have done it without you.

This year, we’ve received the honour of being crowned International Hospital of The Year by the International Medical Travel Journal (IMTJ). This means a great deal to us because every one of our efforts to make you feel at home while you are miles away from home has been worthwhile. We’re also been Highly Commended for our customer service by IMTJ. This is a testament to our commitment to providing you with quality healthcare services, which we will continue to do for years to come. So, thank you – for your unwavering support and trust in us. These milestones are dedicated to you.

What is IMTJ? The International Medical Travel Journal (IMTJ) embraces many of the themes that challenge healthcare providers across the world – insurance, accreditation, marketing and promotion, quality, patient safety, levels of care and experience in treating international patients. Established in 2007, IMTJ is independent of the associations and special interest groups that have come aboard the medical tourism bandwagon with the aim of creating a central focus for information, resources and opinion on medical travel for those involved in the industry, anywhere in the world

Gallery

Specialist Lounge

Hospital Exterior (Block B)

Hospital Exterior (Block A)

Specialist Counter

Visiting Hours

Ward

Monday – Sunday:

9.00AM – 10.00PM

Intensive Care Unit (ICU) / Coronary Care Unit (CCU) / High Dependency Units (HDU)

Monday – Sunday:

12.00PM – 2.00PM
5.00PM – 8.00PM

Permission to visit outside normal hours may be granted at the discretion of the Nurse Manager of each ward/unit. We at Gleneagles Hospital Kuala Lumpur understand that companionship and assistance are essential to one’s healing process and well-being.

We encourage your family and friends to visit you throughout your stay at the Hospital. However, one should remember that the patient needs as much rest and sleep to recuperate and to receive the treatment and care they need with minimal interruption.

Visitors’ Guidelines

In the interest of patient’s health children below 12 years of age are not allowed into the ICU for visiting. Preventing infections is also one of our most important goals at Gleneagles Hospital Kuala Lumpur. While not all infections are preventable, many can be prevented if we observe the following:

-Practice hand hygiene. Washing your hands with soap and water or with an alcohol-based hand sanitizer is one of the easiest way to perform hand hygiene. Our hospital is equipped with hand sanitizer dispensers in hallways and outside patients’ rooms.

-Prevent the spread of infection. If you, your family or friends have infections such as cough, cold, fever or rash, please ask them not to visit until they feel better.

-Do not sent flowers to patients in ICU. It will not be allowed in as the ICU is a sterile place and should be kept free from possible contaminants.

Location

Gleneagles Hospital Kuala Lumpur is located on Embassy Row along Jalan Ampang, Kuala Lumpur.

Our location is central and easily accessible by the inner ring roads of Jalan Tun Razak and Jalan Ampang; the MRR (middle ring road) and AKLEH (Ampang-Kuala Lumpur Elevated Highway) by cars, taxis or buses.

The nearest Putra LRT station is the Jelatek stop, just less than 5 minutes by taxi to the hospital.

Gleneagles Hospital Kuala Lumpur

Block A & Block B, 286 & 288,Jalan Ampang, 50450 Kuala Lumpur. Malaysia