Customer Service Assistant (International Patient Centre)

Responsibilities

Handle the registration of foreign patients and arrange the medical repatriation/evacuation cases when need be
Provide travel related assistance to foreign patients
Attend to foreign patients’ enquiries within an agreed timeline
Prepare the centre’s relevant reports as required
Conduct internal survey/hospital tour when necessary

Requirements

SPM/ Diploma in any related field
Good command of English and Bahasa Melayu and preferably able to speak one other language
Ability to converse in Mandarin would be an added advantage
Experience in healthcare setting is an added advantage

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