Customer Service Assistant (International Patient Centre)
Responsibilities
• Handle the registration of foreign patients and arrange the medical repatriation/evacuation cases when need be
• Provide travel related assistance to foreign patients
• Attend to foreign patients’ enquiries within an agreed timeline
• Prepare the centre’s relevant reports as required
• Conduct internal survey/hospital tour when necessary
Requirements
• SPM/ Diploma in any related field
• Good command of English and Bahasa Melayu and preferably able to speak one other language
• Ability to converse in Mandarin would be an added advantage
• Experience in healthcare setting is an added advantage
EMERGENCY CONTACT
Gleneagles Hospital Kota Kinabalu
Ambulance / Emergency
+6088 518 911
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