Business Office Officer | Gleneagles Hospital Kota Kinabalu
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Business Office Officer

Responsibilities
  • To be multitask and stationed on rotation basis at the following areas
    • Front Office
    • Pharmacy cashier counter
    • A&E counter
    • Discharge Lounge
  • To answer all telephone calls and inquiries as well as to relay messages to the respective person.
  • Attend to customer inquiries, needs and complaints regarding Guarantee Letters (GL) and other insurance matters. Escalate the matter to Business Office Manager and Senior Finance Manager, if assistance is required.
  • Maintain regular and effective communication with other departments, including but not limited Nursing to ensure smooth operation of the Business Office.
  • Maintain effective security procedures for the hospital and report any suspicious activities to the Security Department for further action.
Requirements
  • SPM or equivalent
  • Preferably with healthcare / hospitality background and possess minimum 2 years
  • Good customer service skills.
  • Multilingual capability.
  • Computer literate
  • High integrity, honest and trustworthy.
  • Able to work with all levels of staffs.
  • Knowledge of basic office equipment operation.
EMERGENCY CONTACT
Gleneagles Hospital Kota Kinabalu
Ambulance / Emergency
+6088 518 911
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