Assistant, Front Office | Gleneagles Hospital Kota Kinabalu
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Assistant, Front Office

Responsibilities
  • Process the registration of outpatients, admission and other relevant documents accurately.  Registers and enters the outpatients and inpatients particulars and relevant documents into the computer.

     

  • Collect a sufficient amount of deposit on admission and explain the admission procedures clearly to the patient.

     

  • Collect payments of outpatient bills in the absence of Cashiers and/or as a Cashier in the outpatient department during the evening shifts/weekends.

     

  • Collect payments of the discharged inpatients bills prepared by Accounts Department upon confirmation.  Prints receipts for all payments received.

     

  • Record all the collections and receipts into the provided for checking purposes.

     

  • Ensure that all payments received to be banked into the wall safe.  Any short in collection is the responsibility of the staff concerned.

     

  • Ensure that all information relating to patients’ diagnosis and relevant details are not discussed among the staff or disclosed to any unknown person.

     

  • Ensure personal information, regarding doctors and staff including telephone numbers and address is not disclosed to any person.

     

  • Demonstrate ability for teamwork.  Able to work flexibly i.e. shift work, weekends and public holidays, and is reliable, dependable, enthusiastic and self-motivated.
Requirements
  • Minimum SPM or equivalent
  • Able to work flexible i.e shift work, weekends and public holiday
  • Fresh graduates are encouraged to apply
  • Good in computer knowledge
  • Maintain confidentiality of information  
  • Demonstrate ability for teamwork
EMERGENCY CONTACT
Gleneagles Hospital Kota Kinabalu
Ambulance / Emergency
+6088 518 911
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